Exceptional customer service

We want our clients to be happy with their plumbing works. We work with you to understand your needs, create realistic expectations and ensure you are happy with the final product / outcome.

Expert advice

We pride ourselves on long-term relationships with our customers. We aren’t happy unless you are. Our recommendations are genuine, informed by your budget, future plans and specific problems.

Communication

We understand that plumbing language can be daunting, therefore we aim to communicate clearly to ensure you understand what we are doing and what you will expect to receive. At Red Hot Plumbing, after our plumbers have done the job, you will have a clear understanding of what we have done.

Accountability

No nasty surprises. Ever. If the problem is complex, we take the time to explain it. If there is a change to our quote, we explain why. If we make a mistake, we own it.