About us

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C L I E N T C A R E

Key Features of Our Service

Exceptional Customer Service

We want our clients to be happy with their plumbing works. We work with you to understand your needs, create realistic expectations and ensure you are happy with the final product / outcome.

Expert Advice

We pride ourselves on long-term relationships with our customers. We aren’t happy unless you are. Our recommendations are genuine, informed by your budget, future plans and specific problems.

Communication

We prioritize clear communication, ensuring you grasp our actions amidst complex plumbing jargon. At Red Hot Plumbing, you'll have a clear understanding of our work post-service.

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Accountability

No nasty surprises. Ever. If the problem is complex, we take the time to explain it. If there is a change to our quote, we explain why. If we make a mistake, we own it.

W E A R E A G R E A T F A M I L Y

meet our Team

Matt

DIRECTOR / PLUMBER

Matt has been plumbing for 18 years and started Red Hot Plumbing in 2011. Matt is knowledgeable in all aspects of plumbing, and will always find a solution to your plumbing needs.

Matt loves his dog Bentley, a good Pinot and Melbourne Football Club.

emily

OPERATIONS MANAGER

Emily works behind the scenes focusing on company sales, marketing and bookwork. Emily is here to assist clients with quotes, invoicing and job scheduling.

Emily also has experience operating excavators. It is not unusual to see Emily on site giving a hand for below ground works.